TO ORDER AN INSTRUMENT:

Contact me for the current lead time. This can be between 1-6 months usually.

All commissions require a minimum 1/3 full price deposit, which is non-refundable. If 1/2 down or full payment is more appropriate, that is fine, the 1/3 deposit still stands as non-refundable. Once the project is underway a next payment is requested. Full price including shipping must be received before your instrument is sent out.
 Alternately, after receiving the down payment you can also try monthly payments or whatever number of payments works for you.

FORMS OF PAYMENT:
PAYMENT MADE OUT TO LAWRENCE NYBERG

• money order
• personal cheque
• electronic funds transfer
• paypal, please add on appropriate percentage for user fees at my end
• Barter on occasion

SHIPPING :

Unless a commission is personally picked up by my customer I ship in a double corrugated container, with the instrument in it's case, and surrounded by packing peanuts. All shipments are insured and shipped to your door.
 I use UPS for North America and DHL for Europe as my default shipping agents unless specified. The shipping costs are above the commission cost and vary in price depending on location. I use a subsidiary agent that ships in bulk through DHL which enables me to charge less than half of what DHL formally charges for shipments to Europe.

BROKERAGE :

 For shipping to the U.S., a brokerage fee is usually added onto the shipping costs. You would be asked to pay this upon receiving the package, it's usually around $30-$35 U.S. This fee is unavoidable. Although I do ship duty-free under NAFTA, a brokerage fee is applied to any import to the USA which is valued at over $500.

For international, I can try my best to help you avoid additional costs added to your importation.

WARRANTY :

I warranty all my instruments for the lifetime of the original purchaser. This plan includes any defect in workmanship and doesn't include misuse.

Please contact me by email to discuss your commission. Or call me on my North American toll-free number 1-888-335-0487 or 250-335-0487.

Looking forward to talking with you about building you a spectacular instrument!

Cheers,

Lawrence Nyberg